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  • Other Services

    Kindred Hospital uses an interdisciplinary team approach to care that helps our patients return to the highest quality of life possible. In addition to our core services, we offer:

    Admitting

    The Admitting Department is responsible for timely and accurate patient registration of all areas of entry to the facility. We strive to provide the highest level of satisfaction to our patients, their family and friends, physicians, staff and various departments of the hospital.

    HOURS

    Monday - Friday, 7:00am to 8:00 pm

    CONTACT US

    Tel. (951) 436-3535
    Fax (951) 940-7842

    VISITING HOURS

    9:00 A.M. – 9:00 P.M.

    Case Management

    Case Management services are provided from the hours of 8:00 am to 4:30 pm. Hours of operation and/or exceptions are made depending upon patient and family needs.

    Case Management at Kindred Hospital Riverside is a process-directed at maximizing the coordination of care, services and resources for patients and their families on a case-by-case basis to ensure continuity of care and facilitate individualized multi-disciplinary treatment goals in settings responsive to specific patient needs with subsequent quality outcomes.

    The Case Manager:

    • promotes communication and coordination between all members of the health care team, involving the patient and family in the decision-making process in order to minimize fragmentation of the health care continuum of care.
    • educates the patient and all members of the health care delivery team about case management, community resources, insurance benefits, cost factors and issues in all related topics so that informed decisions can be made.
    • encourages appropriate use of medical facilities and services with a focus on quality of care, performance improvement, and cost effectiveness on a case-by-case basis.
    • is an advocate for the patient as well as the payor, to facilitate a win-win situation for the patient, health care provider and the payor. This team works together creating flexible, cost effective options for catastrophically or chronically ill or injured individuals.

    Patient Advocate Tour is also available from 7:30 a.m. – 4:00 p.m., Monday thru Friday.

    Dietary Services

    • To provide consistent quality food to its patients, employees and guests
    • To provide nutritionally adequate, attractive, and appetizing meals.
    • To prepare prescribed therapeutics diets accurately, to meet the RDA standards set up by the Food and Nutrition Board.

    Hours of operation are from 6 a.m.-7 p.m. Breakfast is served M-F 8 a.m.-9 a.m. Lunch is served M-F 11:30 p.m.-1:30 p.m.

    Laboratory Department

    The Clinical Laboratory is licensed by the California State Department of Health Services, accredited by the Healthcare Facilities Accreditation Program, a program of the American Osteopathic Association (AOA) and is accredited by the Centers for Medicare & Medicaid Services (CLIA). The Laboratory participates in proficiency testing through the American Proficiency Institute (API).

    The Laboratory adheres to the regulations and guidelines outlined by the State of California Business Professional Code, OSHA, AOA and other regulatory agencies. All employees are careful to honor patient rights, especially those dealing with confidential information.

    SCOPE OF SERVICES

    The Clinical Laboratory provides testing services in the following areas:

    1. Hematology
    2. Chemistry
    3. Bacteriology
    4. Blood Bank/Transfusion Services
    5. Coagulation
    6. Immunology
    7. Urinalysis
    8. Pathology/Cytology

    Nursing Department

    The Nursing Service Department is responsible for providing the patient and their families’ care that requires specialized knowledge, judgment, and skills derived from the principles of biological, physical, social, psychosocial and nursing process.

    The practice at the hospital is based on the nursing process, professional practice models, and recognized standards of care and is consistent with all-applicable state and regulatory laws.

    Patient care is provided by Registered Nurse (RN), Licensed Practical Nurse (LVN), Licensed Practical Technician (LPT), Certified Nursing Assistant (CNA) and other nursing support employees.

    Patient care is accomplished through the execution of the nursing process, education for patient and family, fair and equitable management, quality improvement, and ongoing implementation and revision of nursing standards.

    Social Services

    The Social Service Department maintains a philosophy which incorporates the mission and basic value statements of the hospital which incorporates the mission and basic value statements of the hospital and principles stated in the Code of Ethics of the National Association of Social Workers. All services are provided without regard to race, religion, ethnicity, sex, age sexual orientation, socio-economic status or nature of the illness or injury.

    To patient and their families:

    • To assist the patient and his or her family to recognize economic and social problems which illness and hospitalization may precipitate.
    • To help the patient and his or her family to cope with the illness and/or residual disability.

    To the hospital:

    • To enable the health care team recognize and achieve a clearer understanding of the patient’s emotional and behavioral problems.
    • To assist the health care team develop and improve his or her own capabilities in coping with patient’s emotional and behavioral problem.

    To the community:

    • To help facilitate optimum utilization of medical care through interpretation of services interpretation of services in the various community resources.
    • To participate in appropriate education, training and orientation programs as will as community development projects.
    • To identify unmet community needs and encourage the development of new resources.
    • To stimulate studies which will contribute toward improved patient care and health programs in the community.

    Services provided will include the following:

    • Psycho-social assessments for patients referred to social service staff.
    • Discharge planning for high-risk patients with identified discharge planning needs
    • Crisis intervention for patients and families.
    • Participation in multidisciplinary treatment planning rounds.
    • Provide community resource referral services for patients, patient’s family, medical and hospital staff and for members of the community.
    • Assessing inpatient needs and eligibility for Medicare and MediCal benefits programs and facilitating the application for such programs.
    • Patient rights advocacy, including investigating and reporting cases of suspected abuse and/or neglect to appropriate legal authorities pursuing legal protection for incompetent patients and participation on the Ethics Committee.
    • On-call availability 24 hours a day, 7 days a week for specified Social Service intervention needs.

    Surgical Services

    Surgical Services at Kindred Hospital Riverside includes two Operating Rooms, Post Anesthesia Care Unit, and Central Supply Services Departments.

    DEPARTMENT HOURS

    Monday - Friday: 8:00 a.m. to 4:30p.m. or surgery completion
    Weekends, Holidays, and After Hours: On-call staff available




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